These Terms of Service ("Terms") govern your access to and use of Contoura ("the Service"), an intelligent training and race-analysis platform for orienteering athletes, operated by:
Janis Kuhn
Lindenhofstrasse 9b, 8624 Grüt (Gossau ZH), Switzerland
hello@contoura.app · contoura.app
By creating an account or using any part of the Service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, do not use the Service.
These Terms are governed by Swiss law. The exclusive place of jurisdiction for any disputes is Switzerland. EU consumers may also have the right to bring proceedings before their local courts.
You may use the Service if you are at least 13 years of age. If you are under 18, you must have the consent of a parent or legal guardian who accepts these Terms on your behalf and takes responsibility for your use of the Service.
By using the Service, you represent that:
We reserve the right to suspend or terminate accounts where eligibility requirements are not met.
To access most features, you need to register for an account. You agree to:
You may not create accounts on behalf of others without their explicit consent, use automated tools to create accounts, or operate more than one account for fraudulent purposes.
Contoura is an all-in-one performance platform built specifically for orienteering athletes and coaches. The Service currently provides the following core features:
The Service is currently in closed beta. Access is granted by invitation only. Once publicly launched, it will be offered as a freemium platform: core features free of charge, with optional paid plans for premium functionality. You will be clearly informed of any costs before being charged.
We reserve the right to modify, limit, or discontinue any feature at any time, with reasonable advance notice where practicable.
The Service uses the Anthropic Claude API to generate automated race and training insights ("AI Insights"). AI Insights are generated using a third-party API that may be modified, restricted, or discontinued by its provider at any time; we cannot guarantee the permanent availability of AI features. By using features that produce AI Insights, you acknowledge and agree that:
Always use your own judgement. AI-generated feedback is a supplement, not a substitute, for qualified coaching.
You retain full ownership of all data, files, and content you upload to the Service ("Your Content"), including IOF XML files, GPS tracks, training entries, and annotations.
By uploading Your Content, you grant Contoura a limited, non-exclusive, royalty-free licence to store, process, and display Your Content solely for the purpose of providing the Service to you. This licence ends when you delete the content or close your account.
You represent and warrant that:
Third-party data: If you upload content that includes data relating to other individuals — for example, a coach uploading an athlete's race files or training entries — you are solely responsible for ensuring that you have obtained any necessary consent from those individuals and that the upload complies with applicable data protection law, including the Swiss nDSG and, where applicable, the EU GDPR. We are not responsible for unlawful processing of third-party data resulting from your uploads.
We do not claim ownership of Your Content and will not use it for any purpose beyond operating the Service.
You agree not to use the Service to:
Violations may result in immediate account suspension or termination without notice.
All intellectual property rights in the Service — including its design, code, branding, and original content — belong to Janis Kuhn or are used under licence. Nothing in these Terms transfers any such rights to you.
The Contoura name, logo, and visual identity are proprietary. You may not use them without prior written permission.
Your Content remains yours. The limited licence described in Section 5 does not grant us any ownership over it.
No Affiliation: Contoura is an independent platform and is not affiliated with, endorsed by, or in any way officially connected with the International Orienteering Federation (IOF), any national orienteering federation, the operators of IOF Eventor, Livelox, or the organisers of any events featured in the Service. All trademarks and logos remain the property of their respective owners.
Third-Party Data Accuracy: Race results and competition data are imported by users directly from IOF-format XML files. While we process this data faithfully, we cannot guarantee its accuracy, completeness, or timeliness, as it originates from third-party event systems outside our control. We are not liable for errors or omissions in data sourced from or formatted by third parties.
Third-Party Links: The Service allows you to attach external links, such as Livelox GPS track URLs, to training and race entries. Clicking these links takes you to third-party platforms governed by their own terms and privacy policies. We have no control over and assume no responsibility for the content, accuracy, or practices of any linked third-party service.
Performance scores and statistics generated by Contoura are tools for personal development only. They are not an objective judgment of any athlete's real-world ability or worth.
We aim to provide a reliable service but cannot guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
Force Majeure: We shall not be liable for any failure or delay in providing the Service caused by circumstances beyond our reasonable control, including but not limited to: acts of God, internet or infrastructure outages, failures at third-party service providers (such as Supabase or Anthropic), cyberattacks, regulatory changes, or any other event constituting force majeure under Swiss law. We will make reasonable efforts to restore the Service as promptly as possible in such circumstances.
We may update, expand, or remove features at any time. Where a change significantly affects your use, we will make reasonable efforts to give advance notice on the website or by email.
We reserve the right to suspend or shut down the Service, in whole or in part, with reasonable notice where possible.
Paid plans are not yet active. When they become available:
Right of withdrawal for EU consumers: If you are a consumer residing in the EU or EEA, you have the right to withdraw from a paid subscription contract within 14 days of purchase without giving any reason, in accordance with the EU Consumer Rights Directive (2011/83/EU). To exercise this right, contact us at hello@contoura.app within the 14-day period. Exception: If you expressly request that the Service begins immediately upon purchase and acknowledge that you thereby lose your right of withdrawal, the right of withdrawal is forfeited. We will ask for this acknowledgement at the point of purchase before any paid plan takes effect.
Questions about billing can be sent to hello@contoura.app.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, accuracy of AI Insights, or uninterrupted access.
We do not warrant that the Service will meet your specific requirements or that results obtained from AI features will be accurate, complete, or suitable for any particular training or competition decision. The Service is not a substitute for professional coaching, sports science, or medical advice.
To the maximum extent permitted under applicable Swiss law, Contoura (Janis Kuhn) shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Service, including but not limited to loss of data, loss of profits, or decisions made based on AI-generated insights.
In accordance with Art. 100 of the Swiss Code of Obligations (OR), liability for damages caused by intent or gross negligence cannot be excluded or limited. Nothing in these Terms affects your statutory rights.
Our total aggregate liability for any claim arising under these Terms shall not exceed the amount you paid to us in the twelve months preceding the claim, or CHF 100 if no payments have been made. EU consumers: To the extent that mandatory consumer protection law in your country of residence provides for a higher or different liability standard, that mandatory standard applies and the CHF 100 cap shall not apply to you.
You agree to indemnify and hold harmless Janis Kuhn from and against any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
You may close your account at any time by contacting us at hello@contoura.app. Upon account closure, your personal data will be deleted in accordance with our Privacy Policy.
We may suspend or terminate your account with or without notice if:
Assignment: We may transfer or assign these Terms or our rights and obligations under them — for example, in the event of a merger, acquisition, or sale of assets — to a third party. We will provide you with reasonable advance notice of any such transfer. Your continued use of the Service following the transfer constitutes your acceptance. If you do not accept the transfer, you may close your account before it takes effect at no penalty to you.
Sections 5 (Your Content), 7 (Intellectual Property), 12 (Limitation of Liability), 13 (Indemnification), and 15 (Governing Law) survive termination of your account or these Terms.
These Terms are governed by and construed in accordance with the laws of Switzerland, without regard to conflict-of-law principles.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Switzerland.
If you are a consumer residing in the EU, you may also have the right to bring proceedings in the courts of your country of residence and to benefit from any mandatory consumer protection provisions that apply in your country under applicable EU law, which these Terms do not override.
Online Dispute Resolution (EU): The European Commission provides an Online Dispute Resolution (ODR) platform for resolving disputes arising from online contracts between traders and consumers. Our contact address for ODR purposes is hello@contoura.app. We are not obliged to participate in ADR proceedings but will make reasonable efforts to resolve disputes directly.
Severability: If any provision of these Terms is found by a competent court or authority to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary so that the remaining provisions of these Terms remain in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Contoura with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, or warranties, whether written or oral, regarding the Service.
Waiver: Our failure to enforce any right or provision of these Terms on any occasion does not constitute a waiver of that right or provision. A waiver will only be effective if made in writing and signed by an authorised representative of Contoura.
No Agency: Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Contoura. You may not enter into any contract or create any obligation on our behalf.
We may update these Terms at any time. Changes take effect immediately upon publication on this page. The "Last updated" date at the top of this document will always reflect the most recent revision.
For material changes — those that significantly affect your rights or obligations — we will notify you by email at least 14 days before they take effect.
Your continued use of the Service after any update constitutes your acceptance of the revised Terms. If you do not agree with a change, you should stop using the Service and may close your account.
Questions or concerns about these Terms? We're happy to help.
Janis Kuhn
Lindenhofstrasse 9b, 8624 Grüt (Gossau ZH), Switzerland
General enquiries: hello@contoura.app
Privacy matters: privacy@contoura.app
Website: contoura.app